Shipping policy
At Vans Finds, every order is packed and processed with care. As products may be sourced from different suppliers, shipping times can vary depending on the product and delivery location.
1. Order Processing
Orders are generally processed within [1–3] business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Delivery Time
Estimated delivery time within India is generally:
[7–15] business days
Delivery times may vary depending on the product, destination, courier partner and other circumstances.
The estimated delivery period is not a guaranteed delivery date.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before the order is placed.
We may occasionally offer free shipping on selected products or during promotional periods.
4. Tracking
Once the order has been shipped, tracking information will be shared through [email/WhatsApp/SMS], where tracking is available.
Please allow [24–48 hours] for tracking information to become active after receiving the shipping notification.
5. Delivery Delays
Although we work with reliable shipping partners, delays may occasionally occur due to:
- Courier delays
- Weather conditions
- Public holidays
- High order volumes
- Incorrect/incomplete addresses
- Remote delivery locations
- Other circumstances beyond our control
If an order is delayed, please contact us at WhatsApp with the order number.
6. Incorrect Address
Customers are responsible for providing the correct shipping address and contact details.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
7. Damaged Packages
If the package appears damaged upon delivery, customers are encouraged to take photographs/videos of the package before opening it and contact us within [24/48 hours] of delivery.
8. Contact
For shipping-related questions:
Email: vansfindss@gmail.com
WhatsApp: 6901926242